Privacy Policy

Privacy Policy

OVERVIEW

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you make a purchase from our store, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, and email.

While browsing our store, we automatically receive your computer’s internet protocol (IP) address to gather information about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and updates.

SECTION 2 - CONSENT

How do you get my consent?

When you provide personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, you imply consent for us to collect and use it for that specific purpose.

If we request personal information for secondary reasons, such as marketing, we will either ask you directly for your expressed consent or provide an opportunity for you to decline.

How do I withdraw my consent?

If you change your mind after opting in, you can withdraw your consent for us to contact you or continue collecting, using, or disclosing your information at any time by contacting us at support@elegancecasa.com.

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide the online e-commerce platform that enables us to sell products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application, all secured behind a firewall.

Payment:

If you choose a direct payment gateway, Shopify stores your credit card data encrypted through PCI-DSS standards. Your purchase transaction data is retained only as long as necessary to complete the transaction, after which it is deleted.

For more details, please read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

Our third-party providers only collect, use, and disclose your information to perform the services they provide to us. However, certain providers, like payment gateways, have their privacy policies. We recommend reading their policies to understand how your information will be handled.

When you leave our store or are redirected to a third-party site, you are no longer governed by our Privacy Policy or Terms of Service.

Links:

Clicking on links on our store may redirect you away. We are not responsible for the privacy practices of other sites, so read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we follow industry best practices and take reasonable precautions to prevent unauthorized access, disclosure, alteration, or destruction.

Credit card information provided is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.

SECTION 7 - COOKIES

Here is a list of cookies we use. You can choose to opt-out.

  • _session_id, unique token, sessional (Stores session information)
  • _shopify_visit, no data held, persistent for 30 minutes (Used by our website provider’s internal stats tracker)
  • _shopify_uniq, no data held, expires midnight of the next day (Counts visits by a single customer)
  • cart, unique token, persistent for 2 weeks (Stores cart information)
  • _secure_session_id, unique token, sessional
  • storefront_digest, unique token, indefinite (Used for password-protected shops)

SECTION 8 - AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or province or have given consent for your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, with changes taking effect immediately upon posting on the website. Material changes will be notified, and if the store is acquired or merged, your information may be transferred to new owners.

SECTION 10 - TEXT MARKETING

Text marketing notifications (if applicable): By entering your phone number during checkout, you agree to receive text notifications (order updates, abandoned cart reminders) and marketing offers, not exceeding 5 per month. Unsubscribe by replying STOP. Message and data rates may apply.

QUESTIONS AND CONTACT INFORMATION

For access, correction, amendment, deletion of personal information, complaints, or more information, contact our Privacy Compliance Officer at support@elegancecasa.com, [Re: Privacy Compliance Officer].

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